Company number 17352385. Registered in England and Wales. Registered office: 9 Caxton House, Broad Street, Cambourne, Cambridge, United Kingdom, CB23 6JN.
View company record ↗1. The service and the parties
These terms apply to your use of L Hazard Subscriptions, operated by L Hazard Ltd. We provide a workspace to discover digital services, manage subscription records, renewal preferences and team access, and obtain support. The selected third-party provider supplies the underlying software, cloud or other digital service.
A provider’s name or logo does not by itself promise that a particular plan, territory or integration is available. The service listing and order confirmation identify the provider, scope and applicable provider conditions. L Hazard remains responsible for its own commitments to you.
The optional AI assistant provides general website guidance. Its responses may be inaccurate and do not confirm an order, price, provider relationship, refund or change to your account. Confirm service-specific details with our team and the applicable order documents. The assistant cannot perform account actions; usage limits and temporary unavailability may apply.
2. Accounts and authorised use
You must be at least 18 and able to enter into a contract. If acting for a business, you must have authority to do so. Provide accurate details, protect your login and ensure that invited users have appropriate permission. Tell support@lhazardltd.com promptly about unauthorised access.
Do not misuse the site, interfere with another customer, evade licence restrictions, distribute unlawful material or access a service without permission. Software and provider content remain subject to their owners’ intellectual property and licence terms.
3. Availability, orders and price
Review the service description, compatibility, territory, seat limits, billing interval, minimum term, price, currency, applicable taxes and cancellation conditions before ordering. An acknowledgement confirms receipt; a paid service contract is accepted only when we issue an order confirmation identifying the accepted service and price. If we cannot fulfil an accepted order, we will explain the options and any refund due.
Your order confirmation and applicable provider terms form the service-specific contract details. Keep a copy of the service description, agreed price, billing period, start date and cancellation instructions. If details conflict or are missing, contact us before proceeding; mandatory consumer protections continue to apply.
Pages marked sandbox or demo simulate orders and activation. They do not purchase real services or take real payment. Live purchases are unavailable until the applicable payment and fulfilment services are enabled.
4. Renewals and changes
Automatic renewal is optional and is not selected by default. If offered, the order must explain the recurring charge, frequency and cancellation deadline. You can change your renewal preference in the workspace and contact support about the effect on your provider contract. Cancelling renewal does not itself cancel the current paid term or request a refund.
We will explain material price or service changes before they affect a future order or renewal, including any right to end the affected service. New terms do not retrospectively remove rights under an existing order.
5. Cancellation, refunds and service problems
Our Cancellations & Refunds policy explains how to contact us and the distinction between cancelling renewal and exercising a cancellation right. Provider terms do not override mandatory consumer rights. Contact billing@lhazardltd.com with your order reference if a charge is incorrect or a service is not supplied as agreed.
6. Availability and suspension
Service availability may be affected by maintenance, security incidents or the underlying provider. Any service-specific availability commitment must be stated in the order. We may restrict access where reasonably necessary to address non-payment, unlawful use or a security threat; where practicable, we will explain the reason and how to resolve it.
Any suspension must be proportionate and does not remove a refund or other remedy you are entitled to. You may contact support to close your platform account; active service commitments, unpaid invoices and necessary records must be addressed separately.
7. Responsibility and your legal rights
We are responsible for performing our service with reasonable care and skill and for losses for which we are responsible under applicable law. Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
Nothing limits mandatory rights relating to defective digital content, services not provided as described, or other consumer remedies. These terms do not impose a blanket “no refunds” rule.
8. Retailer and seller applications
Submitting an application does not create a reseller appointment, supplier agreement or entitlement to list or sell a service. We review the business information you provide and communicate the outcome through your account. Any commercial relationship, territory, pricing, payment, fulfilment and support responsibilities must be agreed separately before trading begins. Partner approval does not grant administrative access to other customers or to the platform.
9. Contact, complaints and governing law
Send service complaints to support@lhazardltd.com, billing issues to billing@lhazardltd.com, or write to our registered office. Include the relevant order or case reference and the outcome you seek. We will review the facts, explain our response and tell you about any applicable escalation route.
These terms are governed by the law of England and Wales, subject to mandatory protections that apply to you. Business disputes are subject to the courts of England and Wales. Consumers retain any right to bring proceedings in the courts of their place of residence and to rely on mandatory local law.